WoW Redemption Website

Issues which arise after you have acquired a new 24 digit code from the World of Warcraft Redemption Page need to be resolved either through an in-game ticket or Blizzard technical support. However, for your convenience, we have listed solutions below to many of the common problems that people encounter.

  • Did you redeem the code at the World of Warcraft Redemption Page before giving it to Landro?
  • Try to copy (ctrl + c) and paste (ctrl + v) the code rather than manually entering it into the Landro box. A 25 digit string can sometimes make you go cross eyed.
  • Disable all AddOns. Some AddOns will prevent all digits from entering (e.g., only allowing 12 digits vs. 24 digits). Don’t forget to turn them back on once you have your item.
  • Double check your bags and then check them again. Many items share the same icon.
  • Ensure you have a spot available in your inventory; otherwise the item will be sent to your in-game mail. If the item does not arrive within the next few hours, you will need to open an in-game ticket and/or contact Blizzard support.
  • Are the servers currently down for routine maintenance (Tuesdays 7:00 am PST to 1:00 pm PST) or an unscheduled incident? The redemption page is tied to the same infrastructure as the realms. If this is the case, you will receive an error page. Try again once everything is back up and running.

If you encounter an issue resulting from a code received from WootLoots, please contact us so we can help to resolve the problem. Please be sure to include the following information to speed up the process:

  • Your Name
  • Email
  • Your realm/server name
  • Realm region (US or EU)
  • The error message and/or the webpage where the problem occurred.



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